FAQs

Our Indulgence, Indulgence with Cruise and Afternoon Delights Tours return from the Swan Valley via the Swan Valley Visitor Centre & Burswood to Barrack St Jetty between 5:00 - 5:30 pm. Our Cruising the Swan, 2 way Cruise & Afternoon Delights Cruise Tours returns to Barrack St Jetty at 5:00 pm.

We run our tours on Friday, Saturday, Sunday and Wednesday (seasonal). We are closed on Good Friday, Christmas Day, Boxing Day, New Year's Day and the morning of Anzac Day. Public Holidays are subject to availability.

Definitely not! We have a surprising number of Perth residents coming out with us on our day tours to sample what the Swan Valley has to offer. We also provide an extensive range of packages for social groups, corporates, hen's parties, birthdays or just a group of friends wanting to spend the day in the Swan Valley without someone having to be the designated driver.

Sorry, we don't carry children on our wine tours. The minimum age to join our tours is 18 years. If you look under 25 years, please bring a photo ID with you as you may be asked at the venues to prove your age.

No alcohol is permitted to be consumed on the vehicle in accordance of the Liquor Licensing Act 119(4) (a).

As our commitment to be responsible hosts and to protect our Tour Operators licence, we do not allow eskies brought onto the coach. Water is supplied at each venue. Wine bought during the course of the day will be kept in a safe place and handed back at the end of tour. If alcohol is opened/consumed on the coach, the driver is authorised to stop the tour and ask those offending (or all) passengers to disembark immediately. There will be no refund of any part of the tour that has not been completed due to this occurrence.

Please be aware that the venues also have a duty of care to all guests and will not accept anti-social behaviour. They have the right to exercise their discretion not to serve individuals or groups alcohol and to ask people to leave their premises. Our commitment is for you to have an enjoyable and safe outing in the Swan Valley with due regard to the venues and to the members of the public.

Yes, we can cater for vegetarians, vegans & celiac. Please ensure you advise us of your dietary requirements at time of booking.

Yes, you will need to book to reserve you place on our tours.

You can either book online or over the phone with our reservations team on (+61) 08 9325 3341

On occasion we do have to cancel tours, this can be due to us not reaching our minimum numbers to run the tour or sometimes in winter the cruises can be cancelled due to bad weather or high tides. If this happens we will transfer you to a different tour that is confirmed or worst case scenario offer a full refund.

Our coaches don't have wheelchair access or storage.

Unfortunately due to logistics we do not. You will have to make your own way to either: The Swan Valley Visitor Centre Guildford, located on the corner of Meadow & Swan St.

Yes, we recommend having lunch before this tour, as it is not provided and you will be having substantial tastings.

Smart casual dress is appropriate.

On the following tours - Cruising the Swan, Taste of the Valley Cruise & Afternoon Delights cruise, there is an Open Wine Bar located at the back of the boat offering complimentary wine. Beer/spirits extra. Eftpos is available.

Cancellation Policy:

Swan Valley Tours reserve the right to cancel tours due to insufficient passenger numbers. Swan Valley Tours shall not be liable for any injuries, illness, damage, loss or delay that may be caused to the passenger and/or their belongings whilst on tour. Full payment or credit card details are required to confirm a booking. Cancellation fee is 100% within 24 hours for coach tours & 72 hours for cruise tours.

Booking conditions:

Full Payment or Credit Card details are required to confirm booking. Gift Vouchers excluded. Swan Valley Tours reserves the right to cancel tours due to insufficient bookings being received. Every effort is made to provide the best touring experience, but no liability is accepted for any illness, injury, delay, inconvenience, loss or damage whilst on tour. Please note that in accordance of the Liquor Licensing Act 119(4) (a) no alcohol is permitted to be consumed on the vehicle. Wine bought during the course of your tour will be kept in a safe place and handed back when you disembark at the end of tour.

Swan Valley Tours is a responsible host. For the comfort and safety of all our guests, drunkenness and unruly behaviour will not be tolerated. The driver is authorised to ask any passenger displaying inappropriate behaviour to disembark immediately. There will be no refund for any part of the tour that has not been completed due to this occurrence.

Over the years, we have had guests from 39 countries visit the Swan Valley with us. Please keep in mind our commentary is in English (Australian).

On the Day Tours, we run 13, 24 and 35 seater coaches, so you're not lost in a big group. We choose our vehicles with your comfort and visibility in mind. For charters, we offer everything up to 60 seater coaches.

Our Coach collections depart Barrack St Jetty Perth (outside Captain Cook Cruises), Burswood (Riverside Entrance) at 10:00 am and the Swan Valley Visitor Centre. We ask guests to be ready 15mins prior to your departure time. Our Cruise departures leave from Captain Cook Cruises, Barrack St Jetty Perth. Check in starts at 9:00 am.

Please refer to your booking documents to find out the time and location specific to you.