COVID Update 24th January 2022

Traveller obligations for showing proof of COVID-19 vaccinations

The WA Government requires patrons to show proof of their COVID-19 vaccination or medical exemption to enter certain businesses and venues in the community. To learn more about how you can be prepared to show proof of your vaccination, both in a digital and paper-based form, and where you will need to provide it, visit WA.gov.au.  

From Monday 31 January, proof of vaccination requirements will expand to apply to venues and events state-wide.

Our vessels are included in the licensed venue category, the venues our tours visit are also included in this category. As such, In line with the vaccination requirements. From Monday the 31st January, all passengers aged 16 and older will be required to show proof of vaccination, and appropriate ID, or an exemption issued by the Australian Immunisation Register to board our vessels.

Traveller obligations for wearing face masks 

As per government instructions, all travellers are required to wear a mask on all cruises and may remove them when dining. Please visit WA.gov.au for more information on the upcoming proof of vaccination requirements and the mask mandate.

If you have any concerns, feel free to contact our friendly team!

COVID Update 16th January 2022

Please view latest government regulations regarding COVID here.

Important Information: Our Swan Valley tours and cruises will continue to operate as normal and run on schedule. As per government instructions, all travelers are required to wear a mask on all bus's and cruises vessels. These may be remove while dining.

Full vaccination is required to enter certain partner venues, including Sandalford and Mandoon Estate. Please ensure you have your COVID-19 Certificate available in the Service WA app, ready for our team to view.

If you have any questions, feel free to contact our friendly team!

What are we doing to minimise the risk of COVID-19?

We have always had stringent and rigorous hygiene standards, cleaning procedures and health and safety practices. During this time, we have stepped our practices and procedures up even further. 

Our staff have been briefed and trained on appropriate hand hygiene and sanitising practices. We will continue to monitor and maintain these practices in accordance with the health advice to ensure we maintain these to the highest standards. 

All our operations have increased vessel, vehicle and room cleaning procedures and practices. Hard surfaces (such as tables, handrails, door handles, counters etc.) are being cleaned more regularly to minimise the risk. 

Where possible we have made additional hand sanitisers and cleaning stations available to our customers and employees to exercise good hand/hygiene practices. We have also placed hygiene communications in our vessels, vehicles, accommodation, food venues, shop fronts/counters/terminals from the relevant health authorities. 

Additional control measures we have put in place at Swan Valley Tours include:  

  • An experienced cleaning team and additional training of crew members in cleaning procedures
  • Signage on best hand washing techniques and practices
  • Activating Safety Alert Bulletins

In the unlikely event that a customer or staff member presents with symptoms, where possible we will supply them with a mask and follow the instructions and recommendations from the Australian Government Health Department. Click here for more information.

What can you do to minimise the risk? 

Practising good hand and sneeze/cough hygiene is the best way to minimise the risk from COVID-19. You should:

  • Wash your hands frequently with soap and water for at least 20 seconds, before and after eating, and after going to the toilet.
  • Cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser. 
  • If unwell, avoid contact with others. Consider deferring travel and seek healthcare advice.
  • Exercise personal responsibility for social distancing measures (stay more than 1.5 metres from people). 

If you are feeling unwell or want more information on the recommended personal control measures, visit www.health.gov.au

Future Updates

Swan Valley Tours maintains close relationships with Government and Health Authorities and will continue to monitor the situation. We will provide further updates via this page and social media when available.

Swan Valley Tours is part of the SeaLink Travel Group. As a business in the SeaLink Travel Group we are following the advice of the health authorities and the Federal and State governments when making decisions about our vessels, cruises, tours, accommodation and operations. We will keep you informed of any changes that will impact your trip with us as soon as possible.

You should also keep up-to-date with the latest travel and health information from the Australian Government – visit www.health.gov.au or your state or territory government health department website for any additional controls.